frequently asked questions

What, exactly, IS a tree-based adventure park?

Proudly located at Ijams Nature Center, Navitat Knoxville's tree-based adventure park consists of six different elevated “adventure trails” – entirely tree-based, and all starting from one main central platform in the forest. Each trail is rated for difficulty, ranging from easy to accomplish to more difficult. Easier trails are closer to the ground (10- to 15-feet high), while the more difficult trails are situated higher in the treetops (30- to 60-feet high). Each trail consists of 10 to 12 different adventure elements, from ziplines and bridges to swings, nets, elevated tunnels, and more!

This Navitat adventure is entirely self-guided, but don’t worry! Our staff will teach you everything you need to know before you head to the trees, and our trained Adventure Crew will be on-site monitoring your progress and assisting if needed.

What is an adventure element?

An element, or obstacle, is something you traverse to get to the other side. Each one is different. For example, you may walk across a rope bridge, go over teeter-totters, or fly on a zipline!

What is an adventure trail?

When participating, there are 6 different adventure trails, or routes, to choose from. Each is made up of different adventure elements and they vary in difficulty: beginner, moderate, and difficult.

How much is it?

Each ticket includes an equipment briefing followed by two-hours of adventure time in the park. Pricing is as follows:
12 years and older: $38
7 to 11 years old: $28

What hours are you open?

Check out our Rates & Hours page.

Do I have to make a reservation?

Walk-ins are welcome during our operating hours OR make a reservation in advance to guarantee your adventure space and departure time. Questions? Give us a call at 855-628-4828. If you have a large group and qualify for our Group Discount, a reservation must be made by phone.

What happens if I cancel my reservation?

Navitat Knoxville has a 24-hour cancellation policy: Any cancellation made more than 24 hours in advance will receive a full refund. Cancellations made within 24 hours of a booked adventure time will not be eligible for refund.

Where do I check-in?

The Navitat desk is located in the Ijams Visitor’s Center. Check-in for your adventure at our desk and our staff will direct you from there.

Are there any discounts available?

We offer a 10% discount for groups of 10 or more people who make reservations at least 48 hours in advance of their chosen adventure times. Considering bringing a very large group to Navitat Knoxville? Contact us at knoxville@navitat.com or 855-628-4828 to discuss options.

What can I bring with me?

While actively participating on the course, you will not be allowed to have anything in your pockets or anything that may fall to the ground. The one exception to this rule is if you require a fast-acting medication, such as an EpiPen or an asthma inhaler. We will ask you to bring these items with you on the adventure, and our staff will provide you with a way to secure these items to your gear.

Cubbies are available at the check-in desk to safely store your car keys while you are out on the course if needed. We will not hold valuables (such as wallets or cell phones).

Can I bring a camera?

Cameras are not allowed on the course due to the potential risk of a camera being dropped and injuring a person on the trails surrounding the adventure park. There are, however, two points on the course where we have photo stations. Press the button, smile, and then check out and purchase your photos in the Visitor's Center following your adventure! Also note, any one of your friends or family members on the ground is more than welcome to take pictures as you work your way through the park!

Are you open in the rain?

Navitat operates rain or shine, and guests regularly report that participating in the rain is a BLAST! Navitat continues to operate as long as weather is not considered threatening.

In the event of severe weather, such as lightning or sustained high winds, Navitat may choose to close or put guests on standby. Advance notice may not be possible. If your pre-booked experience is cancelled because of severe weather, Navitat will offer a rain check or a full refund. Should severe weather occur while you are on the course, Navitat may discontinue your experience. Discontinued experiences are offered a full or partial refund that is based on the amount of time remaining on your ticket. In the event of a full park closure due to inclement weather, we update our operational status here.

I don’t want to participate, but I’d like to watch my friends and/or family. Is this possible?

Yes! Our park includes a series of trails that runs under and alongside the adventure elements. You are welcome to watch from the ground, cheer on your friends, or take pictures from the trails!

What is required of me while on the course? How physically demanding is it?

Participants should be in good health and prepared for an active experience. Full range of motion in your arms, shoulders, neck, and back is required. During your adventure experience, you will be able to choose your challenge level from easy to difficult courses. Our highly trained staff will help you in selecting courses that are appropriate to your age, skills, and comfort level.

Is the adventure safe?

You can participate with confidence knowing that you are in the hands of respected industry leaders, with safety as our priority! Navitat team members hold leadership positions in the Association for Challenge Course Technology (ACCT), the organization that sets standards for construction and operation of challenge course and zipline tours. Navitat Adventure Crew Members undergo a rigorous 30-hour technical training and must pass written and practical skills tests prior to working. Ongoing training is also required monthly.

You are always connected to safety lines while up in the trees, and your system does not allow you to be unclipped while you are at height. We like to describe the course as “low risk,” but YOU play a very important role in ensuring your personal safety! Listening to the Adventure Crew Members, following directions, and knowing your personal limits will help to ensure you have a great Navitat experience.

What should I wear?

Dress as though you are headed into the woods on a hike, and remember – Navitat operates rain or shine! Please dress for the weather. Rain jackets/pants are great, but loose-fitting ponchos cannot be worn with our safety gear. We recommend bringing layers along so that you can adjust clothing accordingly once you have arrived. Closed-toe shoes are required. Pants or longer shorts are recommended to be more comfortable with our harnesses.

Do you provide all the necessary equipment?

We do. Simply come dressed and prepared for an active outdoor experience and we will provide everything you need—harness, gloves, and helmet!

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